Return & Refund Policy
Last Updated: September 2, 2023
Thank you for shopping at Palestine Shirts and Solidarity Items Shop ("we," "us," or "our"). We want you to be satisfied with your purchase, but if you're not entirely happy with your order, we're here to help. Please review our Return & Refund Policy below:
1. Returns
You have 180 calendar days from the date of purchase to return an item for a refund or exchange. To be eligible for a return, your item must be in the same condition as you received it, unworn, unused, and in its original packaging.
To initiate a return, please contact our customer support team at [email protected] to obtain a return authorization and instructions. Please include your order number and the reason for the return in your email.
2. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please allow a 10 days for the refund to process, depending on your payment method and financial institution.
3. Exchanges
If you wish to exchange an item, please contact our customer support team at [email protected] to arrange for an exchange. We will guide you through the process and provide you with instructions on how to return the original item and receive the new one.
4. Shipping Costs
Shipping costs are non-refundable, and you will be responsible for paying the return shipping costs unless the return is due to our error or a defective item.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will work with you to resolve the issue promptly by providing a replacement or a refund.
6. Cancellations
If you wish to cancel your order, please contact us as soon as possible. If your order has not been shipped, we will process the cancellation and issue a refund. If the order has already been shipped, you will need to follow the return process outlined above.
7. Contact Us
If you have any questions or concerns regarding our Return & Refund Policy, please contact us at [email protected].
By making a purchase on Palestine-Shirts.com, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.
Last Updated: September 2, 2023
Thank you for shopping at Palestine Shirts and Solidarity Items Shop ("we," "us," or "our"). We want you to be satisfied with your purchase, but if you're not entirely happy with your order, we're here to help. Please review our Return & Refund Policy below:
1. Returns
You have 180 calendar days from the date of purchase to return an item for a refund or exchange. To be eligible for a return, your item must be in the same condition as you received it, unworn, unused, and in its original packaging.
To initiate a return, please contact our customer support team at [email protected] to obtain a return authorization and instructions. Please include your order number and the reason for the return in your email.
2. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please allow a 10 days for the refund to process, depending on your payment method and financial institution.
3. Exchanges
If you wish to exchange an item, please contact our customer support team at [email protected] to arrange for an exchange. We will guide you through the process and provide you with instructions on how to return the original item and receive the new one.
4. Shipping Costs
Shipping costs are non-refundable, and you will be responsible for paying the return shipping costs unless the return is due to our error or a defective item.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will work with you to resolve the issue promptly by providing a replacement or a refund.
6. Cancellations
If you wish to cancel your order, please contact us as soon as possible. If your order has not been shipped, we will process the cancellation and issue a refund. If the order has already been shipped, you will need to follow the return process outlined above.
7. Contact Us
If you have any questions or concerns regarding our Return & Refund Policy, please contact us at [email protected].
By making a purchase on Palestine-Shirts.com, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.
